Overview
This privacy policy explains how Alamo Bros Junk Removal, LLC handles information submitted through this website. It is intended to provide a clear, practical summary for website visitors and customers who request service information.
Information We Collect
Alamo Bros Junk Removal, LLC may collect the contact details and project information you choose to submit through forms, phone links, booking requests, or other website features. This may include your name, phone number, service address, preferred appointment details, and a description of the work you need.
The website may also collect basic technical information such as browser type, device type, pages visited, referring pages, and approximate location data from standard server logs or analytics tools.
How We Use Information
We use submitted information to respond to inquiries, schedule service, prepare estimates, confirm project details, provide customer support, and operate the website. We may also use general usage information to understand how visitors use the site and improve the customer experience.
Sharing
We do not sell personal information. We may share information with trusted service providers who help operate the website, manage customer communications, support scheduling, process requested services, or maintain business systems.
We may also disclose information if required by law, to protect our rights, or to respond to a valid legal process.
Cookies and Analytics
This website may use cookies, analytics tools, tracking pixels, and basic server logs to understand site usage, measure performance, remember preferences, and improve reliability. You can adjust cookie settings through your browser, although some site features may not work as intended if cookies are disabled.
Data Retention
We keep submitted information only as long as reasonably needed for business, service, recordkeeping, and legal purposes. Retention periods may vary depending on the type of request and the nature of the customer relationship.
Your Choices
You can contact us to request updates, corrections, or deletion of information you previously submitted, subject to operational, recordkeeping, and legal requirements. You can also choose not to submit information through the website and contact the business by phone instead.
Policy Updates
We may update this policy from time to time as the website, business, or legal requirements change. Updates will be posted on this page with the current version replacing the prior version.
SMS Communications and Mobile Information
When you contact Alamo Bros Junk Removal, LLC, we may collect your name, contact details, phone number, service information, form submissions, and separate records of your SMS consent selections. You may separately choose whether to receive marketing text messages and non-marketing text messages; neither choice is required to purchase services.
If you opt in to marketing texts, messages may include promotions, discounts, special offers, and service updates. If you opt in to non-marketing texts, messages may include quote responses, booking and scheduling, appointment confirmations and reminders, service updates, customer feedback or review requests, and customer support. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of texts or HELP for assistance.
We will not sell or share your mobile information with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent records will not be shared with third parties for their marketing purposes. We may provide information only to service providers that help deliver communications you requested or operate our business, subject to appropriate limitations on their use of that information.
We use reasonable safeguards to protect submitted information and retain it only as reasonably necessary for business, legal, and compliance purposes. Our service is not directed to children under 18. For additional program details, see our Terms of Service.
Contact
If you have questions about this policy, contact Alamo Bros Junk Removal, LLC at +12109198190 | 5526 Plumtree Dr, San Antonio, TX 78242, USA.